Privacy Policy

Song of Soul | hello@songofsoul.ca

Effective Date: March 26, 2026

Your privacy matters deeply. This Privacy Policy explains how Song of Soul collects, uses, and protects your personal information when you visit our website or book a reading.

1. Information We Collect

When you book a session or contact us, we may collect: your name, email address, phone number, and any information you voluntarily share related to your reading. Payment information is processed securely through Stripe and is not stored by Song of Soul.

2. How We Use Your Information

Your information is used solely to: schedule and deliver your reading session, communicate with you regarding your booking, and send occasional updates if you have opted in. We do not sell, rent, or share your personal information with third parties, except as required by law.

3. Third-Party Services

We use the following trusted third-party services to operate our business: Acuity Scheduling (appointment booking), Stripe (payment processing), and Zoom (video sessions). Each of these services has its own privacy policy governing the data they handle.

4. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

5. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us at hello@songofsoul.ca.

6. Cookies

Our website may use basic cookies to support functionality. We do not use tracking or advertising cookies.

7. Contact

For any privacy-related questions, please reach out to: hello@songofsoul.ca